Friendly hospital services from the adolescents point of view

Authors

  • Migdalia Fernández Villalón Hospital Infantil Docente Sur “Dr. Antonio María Béguez César”, Santiago de Cuba
  • Reinaldo Reyes Mediaceja Policlínico Docente “Camilo Torres Restrepo”, Santiago de Cuba
  • Emma Bastart Ortiz Hospital Infantil Docente Sur “Dr. Antonio María Béguez César”, Santiago de Cuba

Keywords:

hospitalized adolescents, adolescents health services, services structures, care humanization.

Abstract

A descriptive and cross-sectional investigation of 1 630 adolescents admitted to "Dr. Antonio María Béguez César" Southern Teaching Children Hospital was carried out in Santiago de Cuba, from January to December, 2015, aimed at identifying their expectations regarding a friendly care in hospital services, determining the preparation of doctors and nurses and describing the structure and organizational conditions of hospitalization wards.  To such an effect surveys to adolescents and a questionnaire to doctors were applied to check their knowledge; the performance of doctors and nurses staff was also evaluated by means of an observation guide.  Among the analyzed aspects of the series, the sanitary staff kindness (83.5%) and wards privacy (60.8%) were very important for adolescents.  Likewise, it was observed that most of the doctors possessed appropriate knowledge (86.6%) to care these patients and that all of them had an acceptable performance; however, some difficulties in the structure and  organizational conditions of the wards were detected, so it was concluded that the hospital institution didn't fulfill  the necessary conditions to be qualified as friendly.

Downloads

Download data is not yet available.

References

1. Schattner A, Bronstein A, Jellin N. Information and shared decision-making are top patients' priorities. BMC Health Serv Res. 2006; 6(1): 21. Disponible en: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1431526/

2. Balint E. The possibilities of patient-centered medicine. J R Coll Gen Pract. 1969; 17(82): 269-76.

3. Lipkin M, Quill TE, Napodano RJ. The medical interview: a core curriculum for residencies in internal medicine. Ann Intern Med. 1984; 100(2): 277-84.

4. Sally Geary R, Gómez Olivé FX, Kahn k, Tollman S, Norris SA. Barriers to and facilitators of the provision of a youth-friendly health services programme in rural South Africa. BMC Health Serv Res. 2014; 14: 259. Disponible en: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4067688/pdf/1472-6963-14-259.pdf

5. Chandra-Mouli V, Baltag V, Ogbaselassie L. Strategies to sustain and scale up youth friendly health services in the Republic of Moldova. BMC Public Health. 2013 [Citado 9 de junio 2016]; 13: 284. Disponible en: https://www.ncbi.nlm.nih.gov/ pmc/ articles/PMC3627904/

6. Deogan C, Ferguson J, Stenberg K. Resource Needs for Adolescent Friendly Health Services: estimates for 74 low- and middle-income countries. PLoS One. 2012 [citado 9 Jun 2016]; 7(12): 51420. Disponible en: https://www.ncbi.nlm. nih.gov/pmc/articles/PMC3531400/

7. Kumar D, Yadav RJ, Pandey A. Health Care Providers’ Perspectives Regarding Adolescent Friendly Health Services (AFHS). IJHSR. 2015; 5(8): 8-18.

8. Luengo CHarath MX, Millán Klüsse T, Zepeda Ortega AJ, Tijero Méndez M. Adolescentes urbanos: conocimientos sobre la atención de salud sexual y reproductiva. Rev Chil Pediatr. 2012 [citado 13 Jul 2016]; 83(6): 540-51. Disponible en: http://www.scielo.cl/scielo.php?pid=S0370-4106201 20006 000 03&script=sci_arttext

9. Cuba. Ministerio de Salud Pública. Dirección de Registros Médicos y Estadísticas de Salud. Anuario estadístico de salud. 2015. La Habana: MINSAP; 2016. p. 19-22 [citado 13 Jul 2016]. Disponible en: http://files.sld.cu/dne/files/2 016/04/ Anuario _2015_electronico-1.pdf

10. Britto MT, DeVellis RF, Hornung RW, DeFriese GH, Atherton HD, Slap GB. Health care preferences and priorities of adolescents with chronic illnesses. Pediatrics. 2004; 114(5): 1272-80.

11. Torriente Barzaga N, Diago Caballero D, Cristina Rizo Vázquez A, Menéndez López L R. Conocimientos elementales sobre educación sexual en alumnos de una escuela secundaria básica urbana. Rev Haban Cienc Méd. 2010 [citado 13 Jul 2016]; 9(4): 576-87. Disponible en: http://scielo.sld.cu/scielo.php?script =sci_arttext& pid= S1729-519X2010000400018&lng=es

12. Secor-Turner MA, Randall BA, Brennan AL, Anderson MK, Gross DA. Rural adolescents' access to adolescent friendly health services. J Pediatr Health Care. 2014; 28(6): 534-40.

13. Fondo de Población de las Naciones Unidas. Diagnóstico sobre la salud sexual reproductiva de adolescentes en América Latina y el Caribe. México, D.F.: PNUD; 2001.

14. Strömbäck M, Malmgren-Olsson EB, Wiklund M. ‘Girls need to strengthen each other as a group’: experiences from a gender-sensitive stress management intervention by youth-friendly Swedish health services–-a qualitative study. BMC Public Health. 2013 [citado 9 Jun 2016]; 13: 907. Disponible en: https://www.ncbi.nlm. nih.gov/ pmc/articles/PMC3850732/

15. Akinyi Owuondo P, Mwaura-Tenembergen W, Adoyo M, Kiilu EM. Preparedness of county referral health facilities in implementing adolescent friendly health services: a case study of Mama Lucy Kibaki Hospital. Glob J Health Sci. 2015 [citado 9 Jun 2016]; 7(6): 11–23. Disponible en: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4803918/

16. Watsford C, Rickwood D. Young people's expectations, preferences, and experiences of therapy: Effects on clinical outcome, service use, and help-seeking intentions. 2014; 18(1): 43–51.

17. Cruz Acosta A, Donato Pérez A. Diagnóstico de salud y diagnóstico educativo: Un enfoque integral. Rev Cubana Salud Pública. 1996 [citado 13 Jul 2016]; 22(2):1-2. Disponible en: http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S0864-34661996000200001&lng=es

18. Pacheco Sánchez CI. Agencia social, sexualidad y embarazo en menores de 15 años. Rev Gerenc Polít Salud. 2015 [citado 13 Jul 2016]; 14(29). Disponible en: http://www.scielo.org.co/pdf/rgps/v14n29/v14n29a05.pdf

Downloads

Published

2017-07-10

How to Cite

1.
Fernández Villalón M, Reyes Mediaceja R, Bastart Ortiz E. Friendly hospital services from the adolescents point of view. MEDISAN [Internet]. 2017 Jul. 10 [cited 2025 Sep. 3];21(7). Available from: https://medisan.sld.cu/index.php/san/article/view/1433

Issue

Vol. 21 No. 7 (2017): MEDISAN

Section

Original Articles

License

All the articles can be downloaded or read for free. The journal does not charge any amount of money to the authors for the reception, edition or the publication of the articles, making the whole process completely free. Medisan has no embargo period and it is published under the license of Creative Commons, International Non Commercial Recognition 4.0, which authorizes the copy, reproduction and the total or partial distribution of the articles in any format or platform, with the conditions of citing the source of information and not to be used for profitable purposes.